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Industry thoughts from Sylvia Luneau, President and CEO of PsiNapse

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Hiring Talent to Reflect Diversity

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Businesses of all disciplines are in a constant campaign to locate and hire the right talent at the right time. A commitment to ensuring that diversity is reflected in the makeup of staff can add a layer of complexity when introduced into the hiring process. Simple actions can be taken to streamline and simplify the diversity hiring and retention process.

Promoting employment opportunities appropriately is an important initial step. Position descriptions should have statements that sound energized and inspiring, encouraging a broad spectrum of applicants.

Statements in postings should:
• Promote the benefits of a fair and diverse workforce
• Ensure reasonable accommodations and accessibility
• Indicate flexible criteria for assessment of abilities and experience

Advertising in publications, professional and social organizations, and community organizations with broad minority outreach will enhance the pipeline to capture diversity. Selection panel members should have diverse credentials to incorporate varying points of view.

Consider alternative posting locations:
• Career centers at local universities and diversity websites such as latpro.com
• LinkedIn’s networking groups including Bay Area Black Professionals, Hispanic Alliance for Career Enhancement, or the National Association of Women MBAs
• A “Drive for Diversity” virtual career event

Assessing the candidate pool should continue with care. The recession has marred many resumes with gaps in service. This does not always diminish a candidate’s chances of employment as many minority job seekers have chosen nontraditional career paths to cope with the last ten years. Additionally, women and the disabled may also have career gaps in their resumes due to work-life balance issues.

Remember not to disqualify:
• Career pauses
• Nontraditional career paths
• Senior degrees obtained later in life
• Volunteer work/community service
• Several moves to different locations
• Nontraditional ways of obtaining skills and experience
• Non-criminal offenses on a background or credit check

Ultimately, valuable skills gained from alternative life experiences are transferrable into a business environment. Members of designated groups may face frequent taxing demands because they are under-represented and do not have the depth of support (whether financial, familial or otherwise) as others may have. This translates into a less than clear career history. Financial constraints due to the enduring recession may continue to hamper applicants until they are reestablished.

Keeping the Workplace welcoming:
• Consider Flex Time and Job Sharing roles for creative pairing of resources
• Enhance reward and recognition programs to include community volunteering
• Enhance and promote internal professional development opportunities
• Hold regular diversity training and workshops
• Host personal financial workshops for mortgage assistance, retirement planning, managing debt
• Create a company forum to promote diverse hiring and collaborative outreach
• Maintain an open and assessable management style in which employees are welcome to air grievances without  repercussion
• Instruct through written communication to assist with language or cultural barriers

Implementing a Diversity Management Plan that includes workshops on a regular basis will underscore the executives’ commitment to developing and sustaining a diverse workforce. As many companies have experienced, a diverse workforce provides a company with headcount growth, tax advantages, and strategic initiatives.

Best wishes on a year filled with hiring success!

PsiNapse is uniquely positioned to help clients navigate the challenges of hiring a diverse workforce.  You are welcome to contact Sylvia Luneau at 925.225.0400 x112 or at This email address is being protected from spambots. You need JavaScript enabled to view it. for further information.

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Sylvia Luneau is President and CEO, with overall responsibility for developing and deploying PsiNapse's strategic direction. Sylvia founded PsiNapse in 1998, and since inception has expanded the Corporate Portfolio to include the full measure of placements within the Electronic Entertainment discipline.

Sylvia has more than seventeen (17) years of experience in the staffing industry providing services to both the private and public sectors. Prior positions incorporate seven years as a senior staffing manager with the responsibilities of placing top caliber candidates throughout the San Francisco Bay Area with Fortune 500 companies. She is a member of the TechServe Alliance, California Staffing Professionals, National Association of Women Business Owners, National Association of Professional Women, and Vistage International.

Sylvia holds a Bachelor of Arts from the University of California at Berkeley and a MBA from Saint Mary’s College in Moraga, California.

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